Support

How does JobTune work?

Open the side panel, upload your resume, then paste a job description or click "Extract from current page" on a job posting. JobTune rewrites your bullet points to match the role using only the experience already in your resume, and shows a JobTune match estimate before and after. This is guidance for your review, not an employer’s hiring decision. You can edit any section in place and export to DOCX or PDF.

Google sign-in is not working

JobTune signs you in with your Google account. If sign-in fails or the window closes without completing, try these in order:

• Make sure pop-ups aren't blocked for the sign-in window, then try again.
• Sign out and back in from the side panel (click your avatar → Sign out).
• Confirm you're online and not on a network that blocks Google sign-in.
• If it still won't connect, email us your account email and we'll look into it.

Can I try JobTune without signing in?

Your first guest tailor includes resume editing and PDF or Word downloads without Google sign-in. Sign in to create a matching cover letter or continue with your account allowance. Your guest use counts toward that allowance.

How many free tailors do I get?

The standard free allowance is 5 tailors in total, including your guest use. If a promotional offer applies, your account shows the allowance available to you.

What does Pro cost?

Open the extension to see current pricing and billing terms before subscribing. Pro includes tailoring with a daily fair-use limit. Your account shows any limit you reach and when you can continue.

How do I upgrade, manage, or cancel my subscription?

Upgrade from the side panel when prompted. To manage or cancel, open the side panel → click your avatar → Manage subscription. You can cancel anytime - your Pro access continues until the end of the current billing period, and you won't be billed again after that.

Can I get a refund?

We don't offer prorated refunds for partial months. If you cancel mid-period, your Pro access stays active until the end of that billing period. If you were charged in error, email support@tryjobtune.com and we'll make it right.

"Extract from current page" didn't pick up the job

JobTune reads the job posting on the page you're viewing when you click Extract. Some sites lay out their listings in ways that are hard to read automatically. If extraction comes back incomplete, you can always paste the job description directly into the side panel instead - the tailoring works the same either way.

Is my resume data private?

Yes. Your resume is processed only to tailor it to the job you choose. We do not use your content to train AI models, and we never sell it. Full details are in our Privacy Policy.

How do I delete my account and data?

Email support@tryjobtune.com from your account address and ask us to delete your account. We remove your data within 30 days, as described in our Privacy Policy.

I am using a phone or tablet

You can use the free checker on the website. Resume tailoring in the extension requires desktop Chrome. Use the website’s copy-link option to continue on your computer.

My first free tailor is unavailable

Try again shortly. If the guest session has already been used or linked to an account, sign in to continue. If the problem persists, contact us with the message you see.

Still need help?

Email support@tryjobtune.com with your account email and a description of what's happening - a screenshot helps if something looks wrong. We'll get back to you within 1–2 business days.