Privacy policy

1. Who we are

JobTune (tryjobtune.com) is a Chrome browser extension and web service that helps you tailor your resume to specific job descriptions using AI. This policy explains what data we collect, how we use it, who we share it with, and what choices you have.

If you have questions or want to exercise any of your rights, email us at support@tryjobtune.com.

2. Data we collect

Account data

When you sign in with Google we receive:

• Email address
• First name (from your Google profile)
• A unique user identifier issued by Supabase Auth

We do not request access to your Gmail, contacts, calendar, or any other Google data.

Resume content

When you upload a resume to the extension, the file (PDF or DOCX) and the extracted text are sent to our servers and to Anthropic (our AI processing provider) for processing. We keep the most recent tailored version in your account so you can re-download it. Older versions are deleted automatically.

Job descriptions you paste or extract

When you tailor a resume, the job description text is sent to Anthropic alongside your resume. We do not store job descriptions long-term - they're discarded after the tailor completes.

Free website checker

The website extracts PDF or DOCX text in your browser, then sends the resume text to our server for scoring. Pasted job text is sent to Anthropic to extract the job title and requirements. The free checker does not send resume text to Anthropic for tailoring.

Website analytics

We use Google Analytics and Microsoft Clarity to understand website usage and improve the experience. Checker events record actions and technical outcomes, not resume text, job text, filenames, or email addresses. The checker is masked in Clarity session recordings.

Usage data

For each tailor, we record:

• The number of credits used
• ATS scores before and after
• Whether the tailor succeeded or failed
• Timestamp

This data is used to operate your account (credit tracking) and to improve the product (aggregate analytics, never individual review).

Payment data

If you subscribe to Pro, payments are processed by Stripe. We never see, store, or have access to your credit card or banking information. Stripe sends us a customer ID and subscription status; that's it. Stripe's privacy policy is at stripe.com/privacy.

Email engagement

We send transactional emails (welcome, purchase confirmation, payment failed) via Resend. Resend records open and click events to help us measure deliverability. If you opt into marketing emails, that engagement is also recorded. You can opt out of marketing emails anytime via the unsubscribe link in any marketing email.

3. How we use your data

We use your data only for the following purposes:

• Provide the service - process your resume, run AI tailoring, deliver results
• Operate your account - credit tracking, subscription management, billing
• Send transactional emails - confirmations, alerts, account notifications
• Improve the product - aggregate analytics on what features people use, what fails, where users get stuck. We do not review individual resumes manually.
• Send marketing emails - only if you opt in; you can unsubscribe anytime

We do not sell your data to anyone. We do not use your resume content to train any AI model. We do not use your data for advertising.

4. Third parties we share data with

To run JobTune, we share specific data with these vendors:

• Anthropic - your resume content + job description, used to generate the tailored version. Anthropic's policy: anthropic.com/privacy. Under Anthropic's commercial terms, which govern API usage, your inputs and outputs are not used to train their models by default.
• Supabase - account authentication and database hosting. Privacy: supabase.com/privacy.
• Stripe - payment processing for Pro subscriptions. Privacy: stripe.com/privacy.
• Resend - sending transactional and marketing emails. Privacy: resend.com/legal/privacy-policy.
• Cloudflare - DNS, email routing, edge caching. Privacy: cloudflare.com/privacypolicy.

These are subprocessors required to deliver the service. We do not share your data with anyone else. We will never sell your data to brokers, advertisers, or recruiters.

5. Data retention

When you try guest tailoring, JobTune creates a random session credential in extension storage. The server stores its hash and records whether the free tailor has been used. We also retain keyed hashes of IP addresses for guest abuse and cost limits. Guest sessions expire after 30 days; attempt records are removed after 31 days by scheduled cleanup.

Your guest result and job details are cached on our server for up to 24 hours so you can recover and download your resume. Expired results become inaccessible immediately and are removed by hourly cleanup. A local copy stays in extension storage until you remove it or uninstall the extension. If you sign in, we link the guest use to your account allowance and retain the usage event with your account history. Guest tailoring uses the same AI provider described below and does not require Google sign-in.

While your account is active, we retain:

• Account profile (email, name) - indefinitely
• Resume content - only the most recent version per account
• Tailor history (scores, timestamps) - 12 months, then aggregated and deleted
• Email send logs - 90 days, then deleted

When you delete your account, all of the above is permanently deleted within 30 days. Backups containing this data are purged on a rolling 30-day cycle.

6. Your rights

Depending on your jurisdiction, you may have the right to:

• Access the data we have about you
• Correct inaccurate data
• Delete your account and all associated data
• Export your data in a portable format
• Opt out of marketing emails (any time, via the unsubscribe link)
• Object to certain types of processing

To exercise any of these rights, email support@tryjobtune.com. We respond to all requests within 30 days.

7. Children's privacy

JobTune is not directed to children under 16. We do not knowingly collect data from children. If we discover that we have, we will delete it promptly.

8. International users

JobTune's servers are located in the United States. By using the service, you consent to your data being transferred to and processed in the U.S. We comply with applicable data protection laws including GDPR (EU), CCPA (California), and PIPEDA (Canada).

9. Security

We use industry-standard encryption (HTTPS for all traffic, encryption at rest for databases). Access to user data is limited to the people who need it to operate the service. In the event of a data breach affecting your information, we will notify affected users without undue delay.

10. Changes to this policy

If we make material changes to this policy, we will email all active users at least 14 days before the changes take effect. The "Last updated" date at the top of this page is always current.

11. Contact

Questions about privacy? Email support@tryjobtune.com.